Retail Banking Trends in 2017
Key Brands, Market Challenges & Shifting Consumer Concerns
Digital technology has been a top priority for retail banks over the past few years and continues to be a key success factor in 2017.
This report dives into the top trends and takeaways for retail banks. We detail ways in which financial service providers can enhance their online experience and customer loyalty, through better use of competitor intelligence and customer data.
• Taking a Mobile First Approach
• Audience Profiling by Financial Product
• The Shift in Consumer Control