Hitwise     

Australia Newsletter - April, 2009

Specific to this issue:
 
Feature Article
Hitwise Australia Online Performance Awards Winners 2008
Hitwise, recently announced the most popular websites from more than 100 industries in Australia during 2008.

The annual Hitwise Australia Online Performance Awards recognise outstanding online business achievement and acknowledge the most successful Australian websites as categorised in Hitwise's key industries, defined by the market share of user visits to a website received during 2008.

As Hitwise reports on the anonymous online usage of approximately 3 million Australian Internet users - the largest online sample of its kind and more than 140,000 local websites throughout the course of the year - this unique awards program recognises excellence in online performance through public popularity.

"This is truly a 'people's choice' award, as ultimately, organisations receiving a Hitwise Online Performance Award have been determined by Australian consumers," says Michael Walmsley, General Manager of Hitwise Asia Pacific. He adds, "Website visits provide an excellent measure of a website's success and popularity".

Hitwise congratulates the 2008 winners, which include major online and offline brands such as AMP (www.amp.com.au), Wotif.com (www.wotif.com), ninemsn (ninemsn.com.au), and Medibank (www.medibank.com.au). First time recipients of the award include Webjet (www.webjet.com.au), Fox Sports (www.foxsports.com.au), JB Hi-Fi Australia (www.jbhifi.com.au), and Toyota (www.toyota.com.au).

For more information on the awards and a complete list of the 2008 winners visit www.hitwise.com.au/awards or email Rheika Tompkins at press.au@hitwise.com.


Leveraging Competitive Intelligence
Uncovering SEM and Affiliate Opportunities using Search Term Portfolios
By using Hitwise Search Term Portfolios to manage your online presence, you can identify the threats to your brand posed by competitor's search marketing activities. You can also learn how to make the most of the insights revealed by search term data, to optimise your online marketing campaigns.

For example, by looking at the downstream websites from a portfolio of competitive search terms for Credit Cards (such as 'credit card', 'virgin credit card' or 'best credit card'), a company like the NAB for instance, would be able to:

  • Identify competitors who buy their entire list of important terms, see which of these competitors are successful and learn from their choice of paid/organic terms.

  • Identify affiliates who may provide a more cost effective way of targeting particular terms.

  • See which competitors are successfully receiving organic traffic from their important terms and investigate how their websites are optimised for this and assess if they are providing content that you could provide yourself.

  • Identify other websites that receive substantial amounts of organic traffic that might be appropriate to advertise on.

To learn more about Hitwise Search Intelligence™, download the Hitwise Search Intelligence™ Fact Sheet or contact Customer Support.

Websites recieving traffic from terms in Credit Card Portfolio - 4 weeks ending 28 March 2009
  Rank Websites Paid Clicks Websites Organic Clicks
1. Credit Card 4 U 4.64% Virgin Money Australia 8.33%
2. Creditcards247.au.com 4.27% Credit Card Offers.com.au 5.53%
3. Aussie Home Loan 1.37% Aussie Home Loan 4.36%
4. Woolworths Everyday Money Credit Card 1.34% CreditCards.com.au 3.88%
5. St George Bank - Credit Cards 1.09% Credit Card Finder 1.93%

Search Marketing Feature
Conversion Rates - Key to a Profitable 2009
In tough economic times companies are often looking for ways to stretch their online marketing budgets further. However, the path to riches can often lie on your own doorstep.

Ask yourself this simple question, would you rather double your traffic or double your current conversion rate?

Let's say your current traffic is 100,000 unique visits per month and your conversion rate is 1%:

200,000 unique visits x 1% = 2,000 conversions
100,000 unique visits x 2% = 2,000 conversions

It's probably no surprise that the outcome is the same. However is the cost of reaching either goal proportional? No.

For example, it may take two years and cost $200K in advertising and marketing initiatives, to double your websites traffic. On the other hand it may only cost $50K to hire an expert to work on your website's usability and analytics which will improve your conversion rates within a few months, setting you up for your long term goals of increasing traffic.

In our next article we will examine some of the barriers to entry existing on websites, which when removed will increase user interaction and conversion rates.

For more information on this topic or about Hitwise Search Marketing Services please email search.csm@hitwise.com.

Search Terms Analysis
Government - National
The following report lists the most popular terms typed into a search engine over the 4 weeks ending 04/04/2009 that resulted in traffic to websites classified by Hitwise within the 'Government - National' industry. For example, the most popular search term was 'bom' representing 6.25% of all search terms that delivered users to websites classified by Hitwise in the 'Government - National' industry.
Search Terms driving traffic to Government - National - 4 weeks ending 4 April 2009
  Rank Search Terms Clicks
1. bom 6.25%
2. centrelink 2.87%
3. ato 1.98%
4. weather 1.03%
5. bom.gov.au 0.57%
6. bureau of meteorology 0.55%
7. medicare 0.51%
8. centerlink 0.49%
9. www.bom.gov.au 0.45%
10. asic 0.44%
 

Fast Mover
GreenBang - www.greenbang.com
With the world environment rapidly and in some cases tragically changing, it seems that Australian Internet users are making environmentalism a priority online, with the GreenBang (www.greenbang.com) website, jumping 236 places and increasing its market share by 288.95% in the Lifestyle - Environment industry for the week ending 04/04/2009.

The GreenBang website reports on news and blogs of green innovation and thought leadership.

Top upstream websites driving traffic to GreenBang for the week ending 04/04/2009 were ABC Online (www.abc.net.au), Aussies Living Simply (www.aussieslivingsimply.com.au) and Facebook (www.facebook.com).

Category Spotlight
Automotive - Manufacturers
This section includes any all official websites of automotive manufacturers, such as Mercedes, BMW, Volkswagen and Audi. All data below is based on All sites » Weekly rankings for the week ending 04/04/2009 » Ranks by 'Visits'.
Automotive - Manufacturers » All sites » Weekly rankings for the week ending 04/04/2009 » Ranks by 'Visits'
  Rank Website
1. Toyota Australia
2. Holden Australia
3. Ford Australia
4. Mazda Australia
5. Honda Australia
6. Mitsubishi Motors Australia
7. Hyundai Australia
8. Subaru Australia
9. Nissan Australia
10. Volkswagen Australia
      
Local Competitiveness Index
81.5%
of traffic to this category was directed at domestic sites.
Top 10 Upstream Industries  
  Rank Industry Upstream Share
1. Computers and Internet 55.64%
2. Computers and Internet - Search Engines 45.13%
3. Automotive 20.10%
4. Automotive - Manufacturers 9.83%
5. Business and Finance 5.46%
6. Shopping and Classifieds 4.95%
7. Automotive - Classifieds 4.81%
8. Computers and Internet - Social Networking and Forums 4.54%
9. Entertainment 3.33%
10. News and Media 3.28%

      
Top 10 Downstream Industries
  Rank Industry Downstream Share
1. Automotive 37.39%
2. Automotive - Manufacturers 18.79%
3. Computers and Internet 18.67%
4. Business and Finance 8.83%
5. Automotive - Classifieds 8.04%
6. Shopping and Classifieds 7.53%
7. Computers and Internet - Search Engines 7.17%
8. Entertainment 4.32%
9. Computers and Internet - Social Networking and Forums 3.97%
10. News and Media 3.48%


Hitwise To Go
Anna Bligh Tweets to Victory
If you need any more evidence that Twitter (twitter.com) is bursting into mainstream consciousness, here it is. A look at the top ten variations of the newly re-elected Queensland Premier, Anna Bligh shows a distinct social networking flavour over the four weeks ending 21/03/2009, with Twitter leading the pack. The search term, 'anna bligh twitter' was the fifth most searched for variation, followed by 'anna bligh wiki' (6th), 'anna bligh wikipedia' (7th) and 'anna bligh facebook' (9th). Now you know.

Media queries at Hitwise

If you are interested in using Hitwise content and statistics in publications and presentations, we encourage you to do so. Please source the content as "Hitwise Australia - hitwise.com.au".

Additionally - if you require assistance with statistics or content, please feel free to contact Rheika Tompkins at press.au@hitwise.com.

About this Newsletter

This monthly e-mail Newsletter is designed to provide Hitwise subscribers with analysis of new developments, industry trends and competitive activity. The powerful real-time web intelligence capabilities of Hitwise and a continual flow of additional research findings make this an indispensable business resource.

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