Hong Kong Newsletter - November, 2009

Specific to this issue:

Feature Article

East Asian Games generating interest

The 5th East Asian Games on 5 December is for the first time being staged in Hong Kong. This is the first time Hong Kong plays host to a large-scale multi-sport international event.

The East Asian Games brings together 2,300 athletes from 8 countries and territories competing in 22 sports including Badminton, Basketball, Football, Judo, Rowing, Tennis and Wushu.

The last major sporting event staged in Hong Kong was the Equestrian event as part of the Beijing Olympics in 2008. The chart below tracks the share of visits by all Hong Kong Internet users to the official website (http://www.2009eastasiangames.hk) compared with the Beijing Olympics website at the same time leading up to the respective official opening days.

Alan Long investigates online interest in the East Asian Games and provides an analysis of the key websites driving traffic to the East Asian Games website.

To read the full article, please visit Hitwise Analyst Weblogs.

Report Promotion

Experian Hitwise Report and Webinar: The Rise and Rise of the Social Network

Social Networks provide marketers with the opportunity to engage consumers and harness the power of 'word of mouth' through open and authentic conversations around their brand. Marketers have been taken into unchartered waters where they do not control the communications, the tone or the content of the discussion on Social Networks.

The accelerated growth of the Social Networks over the past 12 months now make it imperative to understand different nuances of consumer behaviour, and the new marketing etiquette required to respond to these changes.

Top-level findings from this research include:
  • Over the past 12 months the US has experienced the largest usage growth of 52.4% (the week ending 17 October 2009 compared to the week ending 18 October 2008), followed by Hong Kong growing at 38.6%, Singapore 30.5%, Australia 27.8%, UK 20.0% and New Zealand with an increase of 14.3%.
  • In Hong Kong Social Networks and Forums are a dominant force with almost 1 in every 4 visits (23.9% share in the week ending 17 October 2009) and continuing to grow while the share of visits growth by Search Engines have been minimal.
  • Social Networks and Forums hold 14.1% of the visits from Singapore Internet users compared to Search Engines' 10.1% for the week ending 17 October 2009, with a growth trend favouring Social Networks and Forums.
  • Based on share of visits for the week ending 17 October 2009, Facebook is currently the number two website in other Experian Hitwise monitored markets - US, UK and New Zealand and is the leading website in Canada (since the week ending 15 August 2009), Singapore (since the week ending 22 August 2009) and Hong Kong (since the week ending 13 December 2007).
  • The internal search results for each Social Network provide a picture on the consumer use and interests that marketers can align their campaigns against. For example, MySpace have a heavy music and entertainment orientation; Facebook: entertainment and utility; LinkedIn: career and professional and Twitter: topical and entertainment. The communal use of each Social Network is unique and requires a bespoke execution of your marketing initiatives.

Download this report and webinar recording for the latest Social Networking insights.


Leveraging Competitive Intelligence

Using Hitwise Clickstream for content programming

By using Hitwise Clickstream reports you can prioritise content to add to your website by analysing downstream traffic from your website and highlighting content your consumers are looking for - but may not be finding on your website. Furthermore, you can identify affiliate partners that are working for competitors that might also be good sources of traffic for your website.

For example, KFC (www.kfc.com) is attempting to identify affiliate partners that work for their competitor MacDonald's Hong Kong (www.mcdonalds.com.hk). By utilising Hitwise Clickstream reports, KFC can see the top ten sources of traffic to MacDonald's Hong Kong for the week ending 21/11/2009. These include: Facebook (www.facebook.com), Yahoo! Hong Kong Search (search.hk.yahoo.com), YouTube (www.youtube.com) and Discuss (www.discuss.com.hk).

KFC can compare their own traffic sources and evaluate how successful they are at attracting visits from search engines, email services, social networking and forums websites. Insight such as this is invaluable for gaining a competitive edge over your competitors.

To learn more view the Hitwise Clickstream Fact Sheet.

For Hitwise clients who would like to discuss this product further, please contact your Account Manager or Hitwise Customer Support at csm.ap@hitwise.com or 852 2839 5285.
Top 10 upstream websites visited before McDonald's Hong Kong, week ending 21 November 2009
  Rank Websites Domain Upstream Share
1. Facebook www.facebook.com 17.84%
2. Yahoo! Hong Kong Search search.hk.yahoo.com 15.13%
3. Yahoo! Hong Kong hk.yahoo.com 8.92%
4. Yahoo! Mail Hong Kong mail.yahoo.com.hk 3.49%
5. Google Hong Kong www.google.com.hk 3.46%
6. Google www.google.com 2.01%
7. Gmail www.gmail.com 1.75%
8. YouTube www.youtube.com 1.71%
9. Discuss www.discuss.com.hk 1.49%
10. Windows Live Mail mail.live.com 1.30%

Hitwise To Go

Air Asia Takes Off

Cathay Pacific (www.cathaypacific.com) have no doubt been taking more and more notice of upstart airline, Air Asia (www.airasia.com) over the last year. A comparison of year-on-year traffic to the Hitwise Aviation - Commercial Airline industry (October 2008 to October 2009) reveals an enormous surge in visits to the budget carrier with a percentage increase in market share of 6.21% which equates to 170% more traffic to the website. Meanwhile, the Cathay Pacific category market share is down 25%, yet still has a commanding lead controlling over a quarter of all traffic to the commercial airline industry. Now You Know.

Fast Movers

Oxfam Trailwalker - www.oxfamtrailwalker.org.hk

The Oxfam Trailwalker event garnered much interest online with the website www.oxfamtrailwalker.org.hk, moving 642 places to rank 200 in the Hitwise Entertainment category (for the week ending 21/11/2009).

The Oxfam Trailwalker which is one of the largest fundraising sports events in Hong Kong, increased its market share in the Entertainment category by over 650% in the week ending 21/11/2009. The money raised from the event goes to support Oxfam's various poverty alleviation and emergency relief projects in Africa and Asia including Hong Kong and mainland China.

The top three upstream News and Media websites visited before the Oxfam Trailwalker website were: Hong Kong Observatory (www.hko.gov.hk), Yahoo! Hong Kong News (hk.news.yahoo.com) and Google News (news.google.com).

Category Spotlight

Shopping and Classifieds - Department Stores

This category includes sites that offer a wide range of goods. If a site sells goods across more than 50% of the Hitwise shopping categories, then it is deemed a department store. This category includes both online and offline department stores. All data below is based on All sites » Weekly rankings for the week ending 21/11/2009 » Ranks by 'Visits'.
Shopping and Classifieds - Department Stores > All Sites > Weekly rankings for the week ending 21/11/2009 > Ranks by 'Visits'
  Rank Website
1. Amazon.com
2. YesAsia.com
3. Amazon Japan
4. Amazon UK
5. Joyo Amazon
6. Monday.com.tw
7. Walmart
8. Yahoo! Taiwan - Buy
9. Jusco City
10. EShop
    
Local Competitiveness Index
37.1%
of traffic to this category was directed at domestic sites.
Top 10 Upstream Industries
  Rank Industries Upstream Clicks
1. Computers and Internet 58.02%
2. Social Networking and Forums (Computers and Internet) 28.63%
3. Entertainment 15.02%
4. Search Engines (Computers and Internet) 9.19%
5. Portal Frontpages (Computers and Internet) 8.18%
6. Business and Finance 7.37%
7. Email Services (Computers and Internet) 7.22%
8. News and Media 5.22%
9. Multimedia (Entertainment) 4.19%
10. Games (Entertainment) 4.01%
    
Top 10 Downstream Industries
  Rank Industries Downstream Clicks
1. Computers and Internet 51.56%
2. Social Networking and Forums (Computers and Internet) 24.96%
3. Entertainment 17.12%
4. Search Engines (Computers and Internet) 8.51%
5. Business and Finance 8.00%
6. Portal Frontpages (Computers and Internet) 6.88%
7. News and Media 5.74%
8. Multimedia (Entertainment) 5.65%
9. Email Services (Computers and Internet) 5.60%
10. Lifestyle 4.14%

Media queries at Hitwise

If you are interested in using Hitwise content and statistics in publications and presentations, we encourage you to do so. Please source the content as "Hitwise Hong Kong - www.hitwise.com/hk".

Additionally - if you require assistance with statistics or content, please feel free to contact Rheika Tompkins at press.au@hitwise.com.

About this Newsletter

This monthly e-mail Newsletter is designed to provide Hitwise subscribers with analysis of new developments, industry trends and competitive activity. The powerful real-time web intelligence capabilities of Hitwise and a continual flow of additional research findings make this an indispensable business resource.