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Experian Hitwise reveals latest UK Search Engine and Social Analysis

Bing and Ask fastest moving search engines in May
Twitter sees biggest month for traffic to date

London, 6 June 2011 – Experian Hitwise’s latest Search Engine and Social Analysis shows that Google and Yahoo! both lost market share in terms of searches in May 2011 as Bing, Ask and other search engines made significant gains.

Google Sites were still responsible for over 90% of UK internet searches in May, accounting for 0.32% fewer searches than in April. Year-on-year, Google Sites were also down by 1.40%, with a lower share of the search market than in May 2010.

Hitwise Data - Most Popular Search Engines by UK Share of Search

Yahoo! Sites also lost search market share last month, dropping from 3.15% of all UK Internet searches in April to 3.08% in May. The dip in performance for both Google and Yahoo! Sites can be attributed to Microsoft Bing’s growth in popularity.

Microsoft Sites, led by Bing, increased their market share of all UK Internet searches by 0.18% last month, taking the company to 4.26% of UK searches. Microsoft also improved on its performance in the search market year-on-year with a 1.26% increase in searches. Although not as prominent as Bing, Ask Sites saw growth in May improving their market share of searches by 0.10% and the niche search engines included in the Other category also saw growth of 0.10% between April and May 2011.

“Google is still very much in the driving seat when it comes to search, and May’s minor loss in market share does little to dent the 90% share Google has in this field,” commented Experian Hitwise’s Research Director, Robin Goad. “However, the more interesting trends are to look at year-on-year changes in the search market, where Microsoft is taking market share away from Google. The key will be if Microsoft can continue this trend and mount a stronger challenge on Google.”

Facebook loses further ground to YouTube and Twitter

YouTube and Twitter were the fastest growing social networks in May, whilst market leader Facebook lost market share of visits for a third consecutive month. YouTube consolidated its position as the second biggest social network in the UK, accounting for 20.52% of all UK Internet visits to social networks during the month. Meanwhile Twitter had its biggest ever month of UK Internet visits, peaking on 21 May when the website accounted for 1 in every 184 UK Internet visits.

Hitwise Data - Most Popular Social Networks by UK Internet Visits

The growth of YouTube and Twitter during May had an impact on Facebook’s market share, which dropped to 53.61% of all visits to social networks for the month. Overall seven of the top 10 most popular social networks in the UK gained market share of visits in May, whilst Facebook, Moshi Monsters and MySpace all lost market share.

Robin Goad added: “It has been a pretty extraordinary month for Twitter, with more visits coming to the website than ever before. Twitter has carved a niche for itself as an excellent platform through which Internet users can share and consume news. As the micro-blogging platform becomes more mainstream marketers need to be able to monitor what is being said about their brand and how they can engage with this ever increasing audience online. Twitter is no longer purely in the domain of early-adopters; rather it is becoming a mainstream tool which is being used increasingly by all types of Internet users, regardless of their online preferences.”

ENDS

About Experian Hitwise
Experian Hitwise is the leading online competitive intelligence service. Experian Hitwise gives marketers a competitive advantage by providing daily insights on how 25 million Internet users around the world interact with more than 1 million Web sites. This external view helps companies grow and protect their businesses by identifying threats and opportunities as they develop. Experian Hitwise has more than 1,500 clients across numerous sectors, including financial services, media, travel and retail.

Experian Hitwise (FTS:EXPN), www.experianplc.com, operates in the United States, the United Kingdom, Australia, New Zealand, Hong Kong, Singapore, Canada, France and Brazil. More information about Experian Hitwise is available at www.hitwise.com/uk.

For up-to-date analysis of online trends, please visit the Experian Hitwise research blog at www.ilovedata.com and the Experian Hitwise Data Centre at www.hitwise.com/datacentre.

About Experian
Experian is the leading global information services company, providing data and analytical tools to clients in more than 80 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.

Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2011 was US$4.2 billion. Experian employs approximately 15,000 people in 41 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

For more information, visit http://www.experianplc.com.