In the wake of one of the most challenging holiday seasons to date, how receptive were holiday shoppers during these tough economic times? The online channel was not exempt from the cutbacks in consumer spending during the holidays.
Overall visits to the retail category were down as compared to the previous year, which made competitive intelligence more critical than ever as retailers battled to capture consumer spending and retain customers.
This report from Hitwise will summarize several key online retail activities during the 2008 season including:
Author: Heather Dougherty, Research Director, Hitwise.
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