Who is the online mortgage applicant?
Over the past few years, there has been a shift in where new homeowners start the mortgage application process. Traditionally, Americans would go into a local branch and speak with an agent to get things started. But now that US banks have closed more than 2,600 branches over the last 12 months, more people are going […]
Personalization at Scale [6 mins]
In this 8-min video, learn about three lesser-known customer segments that you should focus on in 2019.