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Online Consumer Pulse: Pinterest is not only for window shopping, over 1 in 4 buy

This is the first in a series of Consumer Pulses on Social Image Sharing and Online Shopping by Bizrate Insights.…

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Bizrate Insights Social Media Series Part 2: Balancing the “like”

This is the second installment of the three-part Bizrate Insights survey series on Social Media and Shopping. ABSTRACT Finding…

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Bizrate Insights Social Media Series Part 3: Leveraging Digital Word of Mouth

This is the third installment of the 3-part Bizrate Insights survey series on Social Media and Shopping. ABSTRACT Discovering your…

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Bizrate Insights’ Social Media Series Part 1: Year-Over-Year Trends in Social Media Usage (2009 – 2011)

Over the past few years, Bizrate Insights has been tracking online buyers’ social media usage, and more specifically, whether they…

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Tapping into Tablet-owning consumers is a revenue opportunity in the making – learn more by downloading our free report!

Bizrate Insights recently concluded the Bizrate/Forrester Study: Tablet Usage Among Online Buyers, conducted in partnership with Forrester Research’s Sucharita Mulpuru.…

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2010 Holiday Shopping: Green Monday a Myth?

Which day has seen the biggest number of orders this Holiday season in the US so far? Most predicted December…

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Bizrate Insights Hot Topic Series: What drives Customer Recommendations?

There is a continued focus within ecommerce circles on striving for the almighty customer recommendation. We hear this with respect…

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Bizrate Insights Hot Topic Series: Wanted: A lower returns rate

Based on conversations with retailers, it seems that the two most frustrating events in the purchase cycle are cart abandonment…

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Bizrate Insights Hot Topic Series: Ecommerce Website Mass Personalization

Why personalize the ecommerce shopping experience? According to studies*, personalization based on desired consumer value propositions yields higher conversion and…

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Find Out Why Shoppers Didn’t Convert

Our Buyers Survey clients can also gain insight into those customers who do not purchase through our Abandonment Survey.  The…

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Tracking Metrics that Lead to Better Conversion

While BizRate hosts several services which are geared specifically towards supporting customer care teams, we also help merchants track metrics that…

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The Social Media Revolution

Last week at the Shop.org Annual Summit, one of the key topics on everyone’s mind was social media. During one…

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